Mailbox Policy

Some tips on placement of mailboxes will help to minimize damage

  • Box number should be on the side of the box visible to approaching traffic or on the door of the mailbox when boxes are grouped.
  • Group mailboxes whenever practical, especially at or near crossroads, at service turnouts, or at other places where a considerable number of boxes are located.
  • Use an extended arm type of mailbox post (see picture below). This allows snowplows to sweep near or under boxes without damage to supports and provides easy access to the boxes by carrier and customers.
  • Mailboxes should generally be installed at least 3 1/2 to 4 feet high. However, due to varying road and curb conditions, it is recommended that customers contact the postmaster or Public Works Department prior to installing a mailbox to ensure proper placement.

Diagram showing proper height of mailbox

Mailbox Replacement
If your mailbox and/or post are damaged by a Town plow truck, please contact the Public Works office. Public Works will replace mailboxes and posts damaged this winter from snow plowing, but officials are warning residents that replacement is limited. Any mailbox damaged by town plowing will be returned to working conditions, even if the mailbox post has to be set in a bucket until the ground thaws. The damaged property will be replaced in the spring with a basic white mailbox and a 4 by 4 inch wooden post. The town will not replace or reimburse for custom made or granite posts.

Your participation and cooperation will be greatly appreciated by your rural carrier, postal service, and Gray's Public Works Department.